Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

  • Track & Insured Shipping — Estimated 7–10 business days
  • Express Shipping — Estimated 3–7 business days

Shipping Destinations We currently ship to Singapore, Australia, Canada, New Zealand, United Kingdom, and United States.

Shipping Rates Shipping rates are calculated at checkout based on your selected shipping method and destination.

Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at vyziara@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.